Comprehensive patient history
Red Robin takes a comprehensive patient history for new symptoms. Continuous analysis of patient inputs means patients are asked only relevant questions.
Urgent symptoms, at any point in the questioning sequence, trigger alerts telling patients to seek urgent care.
Reliable decision support
Patient history, images, potential diagnoses and urgency can be sent to a Smart Inbox for management and allocation.
Alternatively, cases can be automatically triaged to appropriate clinics, clinicians or team members.
Respond at first contact
Armed with full details of symptoms and urgency, HCPs can respond to patients at first contact - via messaging, email, video and forms.
Routing patients to the most appropriate HCP first time, improves patient experience and enables HCPs to make the most of their time.