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Red Robin - market-leading triage

Impactful AI-enabled triage

Unique clinical feedback loop for advanced performance

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Experience the impact of AI-enabled triage

Squeezed budgets, staff shortages and ever-increasing public and political pressure are causing systemic strain.

With the current system at its limits, effective patient triage is critical.

Eases pressure

Reduces workloads by:

automating patient history taking and analysis of clinical images
providing potential diagnoses and an urgency score
directing patients to appropriate points of care - from doctors to nurses to pharmacy.

Improves efficiency

Frees up time for:

Receptionists and administrative staff
Clinicians who can review the patient history, images and probable diagnoses before meeting the patient.

Enhances satisfaction

Improves staff satisfaction and morale by reducing stress levels and creating a more positive work environment.

Enhances patient experience by directing queries to the right person, right away.

AI-ENABLED TRIAGE - RED ROBIN

Right patient, right place, first time

Red Robin automates triage processes - enabling you to safely manage patients and freeing up your team to focus on the patients who need them most.

Harnessing the power of AI, Red Robin mimics human decision-making to ensure safe and efficient access to healthcare.

Built on a probability-based network and learning from real-world cases our solution is continually updated and improved by our medical insights team.

Red Robin is a registered medical device that adheres to the latest and most stringent regulatory requirements - instilling confidence in its effectiveness and safety for healthcare providers and patients alike.

patient-centric care

Intelligent history-taking

Patients access Red Robin via an app or desktop portal where they enter a free text description of their symptoms. This is followed by a series of questions and confirming prompts directly related to their previous answers and based on probability of diagnosis.

If at any point the response indicates urgent symptoms then a prompt appears with either red or amber flags and a message to contact 999 or NHS111 (depending on urgency).

92% of patients complete a Red Robin submission in 2 minutes 30 seconds with an average of 21 questions

supporting clinicians

Informed decision support

Red Robin uses the information collected to assess urgency and provide differential diagnoses with probability. On average 3 diagnoses are provided - ensuring less obvious diagnoses are also considered.

The patient history with denied and confirmed symptoms as well as images, urgency and differential diagnoses are then provided to the healthcare professional for review and action.

Clinicians agree with Red Robin’s low acuity rating in 98% of cases

unique clinical feedback loop

Quality assurance

Red Robin's ability to continually improve ensures your triage process becomes more precise, accurate and efficient over time.

Red Robin recognises over 800 symptoms and risk factors and over 500 differential diagnoses.

Meet the medical team

Our medical team guides our product development and continually update the medical core using data from real world cases and clinicians via our clinical feedback loop.