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smarter software. better healthcare.
Powerful AI-enabled triage for Urgent Care
Visiba Triage - setting a new standard in efficient, high quality triage
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transform urgent care services
Experience the impact of AI-enabled triage
First-line triage services depend on large numbers of non-clinical staff using simplistic technology. This results in over-triage of low acuity patients to high acuity settings - that do not have the capacity to cope.
Visiba triage enables clinical providers to quickly understand urgency and symptoms to triage patients appropriately.
38% more cases closed with home management/no onward referral
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Dr Laura Geddes
Working with LCW in London
London Central and West (LCW) provide Integrated Urgent Care Services to a population of 4.6 million people.
LCW have introduced Visiba Triage to route patients more efficiently within existing pathways. Here's how it works:
- When patients call NHS111, voice recognition software identifies those who are appropriate to use Visiba Triage and they are given the option to do so.
- If they opt in, a link is texted to the patient who then shares their issue and Visiba Triage takes a history to pull out key clinical information.
- The patient summary, with images, urgency and diagnoses are sent into the Clinical Assessment Service using their existing patient management platform.
- Clinicians decide how best to manage the patient using the information provided and then feedback on the case when they close it.
Early outcomes include:
- 38% more patient cases resolved with home management/no onward referral
- Average patient rating of 4.4 out of 5
Average patient rating 4.4 out of 5
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continually improving accuracy
Medically-trained and validated
Red Robin uses a probability-based network, has been medically trained and is continually evaluated by doctors.
Informed by large volumes of medically reviewed real-world patient cases, Red Robin continuously learns under the guidance of a medical insights team.
There is absolute transparency around how Red Robin learns and comes to decisions - ensuring complete traceability and confidence in safety and accuracy.
smarter software. better healthcare.
Get in touch
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